Wednesday, December 21, 2011

Snowflakes


We all know that no two snowflakes are alike. But since snowflakes tend to melt pretty quickly, it’s more important to remember that no two people are alike. For instance, some people love to talk on the phone, while the mere thought of a phone chat makes others turn green. Many people prefer to do everything on the computer, while some like an old-fashioned face-to-face meeting.

And that’s cool with us. You can get in touch with us any way you want. We’re always here for you, to answer questions about your policy, make a change to your coverage, or file a claim. Personalized attention is never more than a phone call away.

But if you prefer a cruise down the information superhighway instead, we can help with that, too. Erie Insurance agents can be reached via e-mail (but remember, never send us private information this way). If you prefer to the do-it-yourself route, you can file claims online at http://www.erieinsurance.com, look at Frequently Asked Questions, get an auto quote, or pay your bill with a few clicks of your mouse.

You should never dread getting a call from your insurance agent. So let us know: how can we contact you? We’ll listen.



“Not all companies are licensed or operate in all states. Not all products are offered in all states. Go to erieinsurance.com for company licensure and territory information.”

Friday, December 2, 2011

Talk To Us

No one liked taking tests in school: there was the studying beforehand, the stress during -- and the worst part -- waiting for results. But when you finally got that paper back with your grade scrawled on the top, you knew where you stood: what you knew, what you didn’t know and where you had to improve.
Most of us don’t sit down and take tests like this anymore, but it’s still important to know how we’re doing—especially if you own a small business like Serfass Insurance. We do our best to help clients like you every day. We try to make your life easier by offering the best possible coverage with the best possible personal service to back it up.
How are we doing? Are you getting the service you expect? Are we exceeding your expectations, or falling just a little short? We want to know. Click here to send us your thoughts, or pick up the phone and call us at 610-681-5785 anytime, and tell us: How are we doing?
If you feel we’re earning our A—thanks! The next time someone asks you “Hey, do you know anyone who can help us with our insurance?” maybe you’ll keep us in mind and tell them about Serfass Insurance. That’s the best test grade we could ever have.






“Not all companies are licensed or operate in all states. Not all products are offered in all states. Go to erieinsurance.com for company licensure and territory information.”