You’ve Got Mail! You’ve Got Mail! You’ve Got Mail!

Have you ever gotten onto one of those e-mail lists that you just can’t seem to get off? Maybe you’d even like to hear from the company every now and then, but not the hourly barrage of e-mails updating you to every new thought they have.

Yeah. We hate that too. That’s why Erie Insurance agents make sure that you set the ground rules for how often you want to talk to us. If you really like to be kept in the loop, we love talking to you and keeping you up to date with every change in your policy, every new blog post, and everything else we think you should know.

But if you’d rather have a “don’t call us, we’ll call you” kind of relationship? No problem. Just let us know, and we won’t bother you. We’ll still be keeping an eye out for you, of course, making sure that everything’s still going smoothly with your policy and claims. But you call the shots.

You also have a choice of how to be contacted. Prefer e-mail? Great (though we’ll keep the private stuff offline, to keep you safe). Like phone calls? Perfect. Still like good old-fashioned postal mail? We’re happy to oblige. Just let us know.

“All insurance products are subject to terms, conditions and exclusions not described here; we can answer any questions you may have.”

Let Us Be Your Guide

Have you ever gotten a hard sell?  It’s not a good feeling, and we never want you feel that way when it comes to your insurance.

Think of us as your guide and advocate in all things insurance. We’re here to steer you to the policies that are right for you, not to pressure you into coverage you don’t need. We’re here to make sure that you get the money that you’re owed when you make a claim, not to bury you in mounds of red tape.

It’s because we take our job as your guide so seriously that Erie Insurance is consistently rated the number one auto insurer for new buyer customer satisfaction (do we need to site JDP here? Or at least say by independent research firms?). Let us help you blaze a trail to the insurance services that are right for you. We promise not to lead you astray.

“All insurance products are subject to terms, conditions and exclusions not described here; we can answer any questions you may have.”

On the Ground

It’s late at night, pouring down rain, and you’ve had a car accident. Luckily, everyone is okay, but the car might not be.

In this scary scenario, who would you rather call? A faceless voice on the phone, or a local agent you know and trust, who can be on the scene within minutes?

Having an agent on the ground who knows you and your town can be huge.  We can let you know which local repair shop offers the best service in town. We can also recommend coverage that makes sense for your geographical area—like flood or hurricane insurance.

And we’re here for you when everything goes wrong. We don’t just interpret your policy for you, though sometimes that’s part of our role. We also act as friend, confidante, comforter and  supporter on those not-so-great days when you need to file a claim. And that can make all the difference in the world.

“All insurance products are subject to terms, conditions and exclusions not described here; we can answer any questions you may have.”

We’re Proactive (so you don’t have to be).

We love seeing our clients. We love it when they drop in to chat about their policies, or when we run into a client at the grocery store. It’s always great to catch up on how they’re doing and what’s new.

While these encounters are usually fun and light-hearted, we also see many of our clients on the bad days. The days when your car skidded into a tree, or when the roof started leaking. When a client calls us about a claim, we know that the last thing they want to worry about is whether or not the insurance company is going to make it hard for them to get it taken care of.

And that’s where your agent comes in. No one likes having to file a claim, but your agent is there to make sure the process is as smooth and easy as possible. We can help you find a repair shop, make sure that an adjuster gets to you quickly, and above all, make sure that your claim is processed as soon as possible so you can get back to living your life.

These are just a few of the ways that your Erie Insurance agent can help you. Just relax. We’ve got this.

“All insurance products are subject to terms, conditions and exclusions not described here; we can answer any questions you may have.”

Do Unto Others

It’s one of the first things that kids learn in preschool: “Now, don’t pull Jimmy’s hair. You wouldn’t like that if he did it to you, would you?” The Golden Rule is one of the simplest rules in the world, and at Erie Insurance, we think it’s pretty important.

A lot of companies have long, complicated mission statements talking about paradigms and synergy. Erie Insurance is a little different, though. When H.O. Hirt founded ERIE in 1925, he wanted a business that was based on “simple common sense, mixed with just plain decency.” That’s why our guiding principle is familiar: “Do unto others as you would have them do unto you.”

No need to complicate it or whitewash it: at ERIE, the Golden Rule is our guide. It’s easy to remember and even easier to apply. We’d all like to be treated with dignity, respect, honesty, and H.O. Hirt’s good old common sense.

After all, if kids in the sandbox can learn to treat each other well, why can’t your insurance company?

“All insurance products are subject to terms, conditions and exclusions not described here; we can answer any questions you may have.”

No Brainer

At ERIE, we want to make your life easy. Let’s face it, you have better things to do than spend your time worrying about your insurance coverage. So let us help.

One of the easiest ways to help us help you is to bundle your coverage with us. When you’re in a car accident or your home’s electrical system was fried by lightning, you don’t want to be hunting through your phone for numbers and struggling to remember who your Agent is. Let us be your trusted advocate in the insurance world. Then you only have to remember one number when disaster strikes and then know that it’s all taken care of.

Besides being convenient, bundling your auto and homeowner’s insurance can be incredibly cost-effective. Get the same great coverage you’ve come to expect from ERIE, but for a lower price. Convenient and affordable? Bundling’s a no-brainer when it comes to your insurance.

“All insurance products are subject to terms, conditions and exclusions not described here; we can answer any questions you may have.”

A Crazy Idea

Back in the days when cars were new, one man had a crazy idea. H.O. Hirt wanted to found an insurance company for the millions of new motorists flooding the roadways. But Mr. Hirt didn’t want to create just another company—he wanted an insurance company that would go above and beyond for its customers, one that did everything in its power to protect the people who trusted them.

              

In 1925, Erie Insurance was born. From the first day, H.O. Hirt ran his company on principles of honesty, decency, service, and old-fashioned common sense. Crazy, right?

But it worked. Today, Erie Insurance covers more than 4 million Americans in 11 states. While the cars we insure have changed since 1925, our principles haven’t. We work every day to be “Above All in Service^Ò,” and to be worthy of the trust our clients put in us. We hope that you’ll give us a chance to talk to you about how ERIE can help you get the insurance coverage that’s best for you. We promise to give you the same old-fashioned service that our clients have been receiving for more than 85 years.

After all, we can’t let H.O. down.

“All insurance products are subject to terms, conditions and exclusions not described here; we can answer any questions you may have.”